Lightening the load at BC Softwear

Image: Lorraine Engel, Customer Services Manager


BC Softwear has increased the size of its team with two new
appointments, due to continued growth and expansion in the UK
and Europe.


Henry Battimelli is a new account manager. Having previously
worked at Clean Linen Services, he has a grounding in
operations and textiles. Henry also previously worked in a
strong customer services team, giving him the skills to help
build on BC Softwear’s reputation for customer service. 


Lorraine Engel has been appointed as Customer Services Manager.
Her background has primarily been working within the FMCGsector
for the second largest coffee company in the world.


She says: “I was excited at the prospect for working for BC
Softwear. My experience as a Customer Services Manager will
only enhance the excellent customer service that BC Softwear is
renowned for. Having being part of a 700-person project for the
implementation of a new computer system, going back to being a
Customer Services Manager is a breath of fresh air and
something I am very passionate about.”


Barbara Cooke, Managing Director at BC Softwear, says: “We have
worked immensely hard over the years to build up our enviable
reputation for exceptional customer services. Whilst the
business continues to expand, we recognised that it was really
important that we didn’t lose focus on this vital part of the
BC Softwear ethos. Hence these new appointments were essential
to ensure our continued success.”