The International SPA Association (ISPA) reports that
the industry continues to experience steady growth with
increases in overall revenue, locations, number of spa visits,
and revenue per visit.
The results, which form part of ISPA’s annual findings of spa
industry financial indicators, also showed that revenue for the
US spa industry hit an all-time high in 2016, totalling US$16.8
The study, carried out by PricewaterhouseCoopers (PwC), is
widely considered to be the definitive assessment of the
American spa industry and gathers information on the industry’s
‘Big Five’ statistics – total revenue, spa visits, spa
locations, revenue per visit and number of employees.
In a preview of the full report, due out this month, the 2016
revenue figures represented a 3.1% increase on the US$16.3bn
number recorded for 2015. The overall number of spa visits were
up 2.5 per cent, rising from 179 to 184 million.
Spa locations increased by just 1.1%, from 21,020 in 2015 to
21,260 in 2016, and the number of people working in the spa
sector saw similar growth ““ employee numbers rose from 359,300
in 2016 to 365,200 in 2017.
ISPA President, Lynne McNees, says: ‘We’re thrilled to see our
industry’s hard work and dedication pay off. An increase in
visits means higher demand for spa services, which demonstrates
a very positive outlook.’
Colin McIlheney, PwC’s Global Research Director, says: ‘We are
delighted to have worked together with ISPA on this challenging
and hugely important survey. The survey is a valuable insight
into the state of the industry in the U.S., and also serves as
an important barometer on the overall health of the U.S.